How Ratel 4×4 turned an underperforming ad account into 4000 leads.

CLIENT

Ratel 4 x 4 (Bosbumper)

INDUSTRY

4x4 accessories

LOCATION

Johannesburg

SERVICES

Google Ads & Facebook

TIMEFRAME

12 months

4227

qualified leads generated in 12 months

330

Facebook leads in just the first 2 months

3

ad channels working together

ROI

turnaround from an underperforming account

IN SHORT

Ratel 4×4’s Bosbumper Google Ads campaign wasn’t returning on its investment. Bluestone overhauled the keyword strategy and audience, rebuilt the Search and Performance Max campaigns, and layered in data-driven Facebook Lead Generation ads – generating 4227 qualified leads across three channels in twelve months, 330 of them from Facebook in the first two.

THE CHALLENGE

A Google Ads account that wasn't paying its way.

Ratel 4×4 build rugged, high-quality bull bars – but their Bosbumper Google Ads campaign came to us underperforming on return. Spend was going out, yet the leads coming back didn’t justify it. The account was chasing the wrong keywords, with no clearly defined audience to aim at — so budget leaked on clicks that were never going to convert.

Underperforming

return on ad spend

Unfocused

keyword strategy

Undefined

target audience

THE APPROACH

We ran it through the Foundation Method.

The same three stages we bring to every project – here, applied to paid media.

 

STEP 01

Ground

We audited the failing account, researched the keywords Ratel’s buyers actually use, and defined the right audience -then began gathering lead data to build on.

STEP 02

Build

We rebuilt the Search and Performance Max ad groups around that strategy, and launched Facebook Lead Generation campaigns powered by the data, with fresh, on-brand creative.

STEP 03

Grow

We ran an always-on strategy, refreshed creative constantly to beat banner blindness, and kept refining targeting — scaling steadily to 2,000 leads over the year.

THE RESULTS

4227 leads, across three channels.

Qualified leads by channel -12 months

Google Search
1403
CTR 6.86%
Performance Max
977
Facebook Ads
805

4227

Total qualified leads generated across all three channels in twelve months.

1403

Google Search – the biggest single source once the keyword strategy was rebuilt.

977

Performance Max – extending reach across Google’s full inventory.

300

Facebook Lead Gen – delivered in just the first two months.

WHAT WE LEARNED

Three lessons behind the numbers.

Google rewards "always-on"

Consistent, continuous optimisation beat stop-start bursts – the account performed best when it was never switched off.

Facebook needs a sharp audience

Lead Gen only paid off once the target audience was tightly defined – a broad net simply brought irrelevant leads. 

Fresh creative beats fatigue

Rotating ad creative frequently kept click-through rates high and held off the banner blindness that quietly kills campaigns.

IN THEIR WORDS

The client expressed immense satisfaction with Bluestone Digital’s commitment and the palpable effectiveness of the campaigns, encouraging the team to continue their exceptional work.

THE PROOF

Leads that compounded month on month

SERVICES APPLIED

What went into this project.